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Coinrule Help Center

You can change your password for security reasons or reset it if you forget it

You will be redirected to another page - on this page, confirm the email address linked to your Coinrule account and click 

A Popup window will open with our chat bot, after making a request, a new PIN will be sent to the email address linked to your Coinrule account

Enter the authorization pin sent to your email address on the page in 

Enter your new secure password and click 

Your password will be updated and you will be redirected to your Coinrule account.

A detailed guide on how to Reset your Password on Coinrule

How To Reset My Password

You access our coupons when you click on the Get Plan button. You will find the button on the left side of your dashboard. Follow the steps till you make payment and then you will see the discount just before you make payment. You might need to sign in again through the link in the Promo.

I Cannot Access My Promo


Pausing your plan means that your account will remain intact with all your rules and configurations. This comes at a small monthly or annual fee and you can restart your plan any time.

I Want To Pause My Plan

Our users' security is the most important asset on our platform. In a market that regularly faces hacker attacks and market manipulation, we understand how important security and trust is for our traders.

The most important measure of security on Coinrule is that we 

do not have any withdrawal permissions to your funds on the exchanges

. Through Coinrule, funds can never be moved out of your exchange wallets. 

Coinrule stores API keys in encrypted form (256bit AES encryption), encrypted with dedicated private keys that are generated for each user separately. These private keys are stored on detached data storage which is also encrypted with AES-256.

We also use data encryption in transit which means all communication between our web app <-> application backend <-> database/cache nodes is encrypted using TLS 1.2 or higher.

We use Cloudflare CDN as another layer of protection against DDoS and other types of attacks.

Coinrule does not store passwords in plain text, meaning we don't know your password and we're not able to reconstruct your password from the hash we store

has access to both the database where API keys are securely stored and the storage where respective encryption keys are stored which prevents any internal leak

We use Recaptcha V3 for all authentication requests - this prevents hackers calling our authentication API endpoints directly

We use different layers of rate limiting on our authentication endpoints - this prevents dictionary and brute force attacks

We have various additional unspecified security measures in place to prevent hackers from taking over your accounts

In absence of exchange withdrawal rights, the main attack vector for hackers is to try to gain account access to our users to manipulate market prices.

For fully maximizing your account security, please ensure that 

your exchange account and Coinrule accounts are protected with Two-Factor Authentication and a strong, unique password.

Beware also phishing attacks, fake sites pretending to be Coinrule and scammers asking you to deposit funds.

Coinrule WILL NEVER ask you to deposit funds anywhere on Coinrule.

How secure is Coinrule? What do we do to ensure your safety?

Security On Coinrule


The cancel button on our exchange page ensures that your subscription is not renewed after the billing period ends. If you would like immediate cancellations, please contact the support team. Please note that refunds are only available within the first 7 days of your plan.

Additionally, if you have subscribed to any marketplace strategies, please make sure to cancel those subscriptions separately to avoid any further charges.

What Happens When I Cancel My account?

Learn How to Manage Your Plan on Coinrule

On the Coinrule platform, there are various subscription plans specially designed for you regardless of your level of expertise and the frequency of your trading.

Here is a list of our various subscription plans and their features. 

The prices above are intended for annual plans. You can also choose a monthly subscription when upgrading.

 After signing up on Coinrule, you automatically get a free Starter plan which offers you access to 2 Live rules and up to $3000 monthly trading volume. You also have the opportunity to connect with one exchange.

This plan is suitable if you would like to have a feel of the platform and get familiar with how it all works.

If you would like to step up your trading actively, the Investor plan will likely suit better your needs. 

As the name of the plan suggests, it is suitable for beginners and traders venturing automates trading systems for the first time.

Note: The Investor plan allows for 3 conditions per action.

Active traders will take full advantage of Coinrule by upgrading to the Trader plan. The access to the complete template library offers the perfect way to get started with Coinrule. 

Higher speed of execution allows you to catch the best market opportunities and higher trading volume limits accommodate larger trade sizes and more frequent trades for your trading strategies.

Note: The Trader plan allows for 6 conditions per action.

If you are looking for high-speed executions on the market, larger trading volume, and even more active strategies running in parallel, the Fund plan is what you need to bring your trading experience to the next level. 

Note: Pro plan allows for 6 conditions per action.

In cases where you would prefer a slightly different trading arrangement, for instance, you need a plan similar to the trader plan, with a higher trading volume. There is an opportunity to make a suitable arrangement, you contact the support team to get that sorted.

At any time, you can upgrade or downgrade the plan. In case you need to upgrade to a higher plan, you will pay only the difference between the pricing of the new plan and the amount previously paid. 

If you need to downgrade, you can schedule the downgrade starting from the next billing cycle.

Send us a message with the details of your needs, and we will do our best to accommodate them as soon as possible.

You can also make your payments with crypto. We offer crypto payments for annual plans, however, feel free to contact the support team if you would like a customized plan.

Payments can be made from your preferred exchange. The use of Coinbase commerce as the payment platform is however an additional level of security put in place to ensure that you are safe.

If you would like to cancel your plan, you can contact the support team and the plan will be automatically canceled. We love to hear your feedback, please feel free to share your feedback with us before canceling your plan.

In other cases involving payments, please feel free to contact the support team.

How to Manage Your Plan

Deleting your account on Coinrule is irreversible and will result in the permanent removal of your account and all your data. Please ensure that this is your intended action before proceeding. Here is a step-by-step guide on how to delete your account:

: Begin by logging into your Coinrule account. Once logged in, visit the Settings page by clicking on this link: 

 Within the Settings menu, select the 'Account' option to view account-related settings.

 Scroll down to the 'Delete Account' option. After clicking this, a confirmation dialog box will appear. 

 In the dialog box that appears, you will need to type "DELETE" in the provided field to confirm your intention to permanently delete your account.

 After typing "DELETE," click the 'Yes' button. Your account and all your data will be immediately deleted, and you will be logged out of Coinrule.

Please note that once your account is deleted, there is no option to recover any data, and you will lose access to all features associated with your account.

Step-by-step guide explaining how to delete your Coinrule account